Average duration of successful contacts with beneficiary

SAS Name
NE_NVGTR_AVG_CNTCT_MNTS_NUM

Navigator event (NE) summarizing the average duration (in minutes) of successful contacts between the navigator and the beneficiary.

Comments

Range is from 5–30 minutes. The values for the raw variable were 5 minutes, 15 minutes, 30 minutes, and more than 30 minutes. Values of more than 30 minutes were coded as 30 minutes. CMS did not require bridge organizations to report navigation contacts in the AHC data system, so NE_NVGTR_AVG_CNTCT_MNTS_NUM may not reflect the duration of all contacts for all beneficiaries navigated across all bridge organizations.

Source: AHC data system (derived)

Code Code value
FORMAT: XX.XX (e.g., 5.91, 15.00), expressed in minutes
Missing